Legal & Regulatory

At Jewellery Advisory Services (JAS), we are committed to providing transparent and professional services in accordance with all legal and regulatory requirements. This page outlines our key policies, ensuring that our clients are fully informed of their rights, our obligations, and the standards we uphold in all our interactions.

We believe that clarity is essential in building trust, and our policies reflect our dedication to upholding the highest standards in the jewellery appraisal and consultancy industry.

Our Policies Include:

• Privacy Policy: Describes how we collect, use, and protect your personal data. Your privacy is paramount to us, and we are committed to safeguarding your information in compliance with data protection laws.

• Cookies Policy: Explains how we use cookies on our website to enhance user experience. This policy outlines the types of cookies we use and how you can manage your preferences.

• Fraud Warning: Details how to identify fraudulent activity and how we work to protect clients from potential scams. It provides guidance on how to report any suspicious communications and protect your financial interests.

• Terms and Conditions: Sets out the terms under which we provide our services. This includes your responsibilities and our obligations as part of our professional relationship with you.

• Complaints Policy: Provides a clear process for addressing any concerns or complaints regarding our services. We are committed to resolving any issues promptly and fairly.

• Pricing and Payment Terms: Details our pricing structure for all services, including valuations, expert witness reports, and court attendance. It also outlines our payment terms and conditions.

Why It Matters:

By adhering to these policies, JAS ensures that we maintain a professional and compliant service for our clients. We take pride in offering clear, legally sound services and always aim to meet or exceed industry standards.